Last updated: 11 Dec 2025
This Data Deletion & Account Removal Policy explains how users of Sportter (“Sportter”, “we”, “our”, “us”) may request account deletion and how personal data is handled after such requests.
1. Account Deletion Requests
Users may request deletion of their Sportter account at any time by contacting us at:
For security purposes, we may require verification of your identity before processing the request.
2. What Happens When an Account Is Deleted
Once an account deletion request is approved:
- Your account access will be permanently disabled
- Personal profile information will be removed or anonymized
- You will no longer be able to access teams, events, or content
Account deletion is permanent and irreversible.
3. Data That May Be Retained
Certain data may be retained after account deletion where legally permitted or required, including:
- Records required for legal or regulatory compliance
- Data needed for fraud prevention or security purposes
- System logs and audit records
- Anonymized or aggregated data used for analytics
Retained data will not be used to identify you personally.
4. Shared or Team-Related Data
Content you contributed to teams or leagues (such as posts, attendance records, or event history) may remain visible to other members where removal would compromise the integrity of team or league records.
In such cases, personal identifiers will be removed where possible.
5. Processing Time
We aim to process deletion requests within a reasonable timeframe. Processing times may vary depending on legal obligations, technical requirements, or the nature of the request.
We do not guarantee immediate deletion.
6. Refusal of Requests
We reserve the right to refuse or delay deletion requests where:
- Retention is required by law
- Data is necessary to resolve disputes
- Security or fraud concerns exist
7. No Liability
Sportter is not liable for:
- Loss of access following account deletion
- Loss of data resulting from deletion
- Consequences of user-initiated deletion
Users are responsible for backing up any data they wish to keep before requesting deletion.
8. Changes to This Policy
We may update this Policy at any time.
Continued use of Sportter after changes are posted constitutes acceptance of the updated Policy.